This Privacy Policy describes how MANSA EXIM INTERNATIONAL (“we”, “us”, “our”) collects, uses, discloses, and protects your information when you visit www.mansaeximint.com or our online store at shop.mansaeximint.com (together, the “Website”) or transact with us. By using the Website or submitting an enquiry or order, you consent to the practices described here. We handle personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.

Information we collect

•  Information you provide: name, company name, email address, phone number, billing and shipping address, country, and the details of your enquiry, sample request, or order.

•  Payment information: payments are processed by third-party payment gateways. We do not collect or store your full card or bank credentials on our servers.

•  Information collected automatically: IP address, browser and device type, pages viewed, and similar usage data gathered through cookies and analytics tools (see our Cookie Policy).

How we use your information

•  To respond to enquiries and prepare quotations, samples, and orders.

•  To process, fulfil, and ship orders and communicate with you about them.

•  To operate, maintain, and improve the Website and our products.

•  To send updates or promotional messages where you have consented; you can opt out at any time.

•  To meet legal, tax, accounting, and export-documentation obligations.

How we share your information

•  Service providers: payment gateways, logistics and courier partners, and IT providers who process data on our behalf under confidentiality obligations.

•  Legal and regulatory authorities: where disclosure is required by law or to protect our rights.

We do not sell your personal data to third parties.

International transfers

As an exporter serving buyers worldwide, your information may be processed or stored outside India in connection with your enquiry, order, or payment. We take reasonable steps to ensure such processing is consistent with applicable law.

Data retention

We retain personal data only as long as necessary for the purposes above and to satisfy legal, tax, and export record-keeping requirements, after which it is deleted or anonymised.

Data security

We apply reasonable technical and organisational safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may request access to, correction of, or erasure of your personal data, withdraw consent, or raise a grievance. To exercise these rights, contact our Grievance Officer below.

Children

The Website is intended for businesses and adults. We do not knowingly collect personal data from anyone under 18.

Grievance Officer and grievance redressal

Mr. Mandar Shrikrishna Meharwade, Proprietor — MANSA EXIM INTERNATIONAL

Email: sales@mansaeximint.com  ·  Phone: +91 8856033024

Address: CTS No. 2268, Plot No. 35, Shivshastri Marg, Chidambar Nagar, Belagavi, Karnataka – 590006, India

We will acknowledge any privacy-related complaint within 48 hours of receipt and endeavour to resolve it within 30 days, in line with applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is effective as of 19 June 2026. Continued use of the Website after changes constitutes acceptance.